Whether you are travelling and want to see the sights, or are looking for a high performance ride in the back-country, we've got your bike.
Yes, Dark Hills Uganda organizes cycling tours, so we have bikes available for people who want to rent and do their own adventure.
Some rental items have limited quantities and “out of stocks” do happen. A reservation ensures an item is held specifically for you in the correct size you indicate. We value the riding experience and strive to help you have a great ride. Reservations ensure a bike is held for you and helps us better serve you when you arrive by often speeding up the checkout process.
Yes! You pay the same price, or in some cases cheaper for booking in advanced by booking online.
All rentals are charged on a time basis. Select your Start day (the day you pick-up) and Return day (the day you return) and select the item you’d like to reserve. The system will display estimated rental charges for the rental period you’ve indicated
To secure your reservation, you are required to pay a Reservation Deposit Fee to secure your reservation. At selected times; full payment may be required as deposit for your reservation. The Balance Due and taxes (if applicable) are paid when you pick up the rented items(s). In addition, an ID and Security Deposit are required when picking up rented items.
Your height range (or age-range for kids) is often included in the Form you fill. You should confirm the correct “fit” when you pick up your bike. If the bike you selected is not the right fit, the rental location will gladly make minor adjustments or provide a suitable alternative (if available).
Yes, in most cases your reservation can be revised to change dates or equipment without penalty. Just send an email on Doinfo@darkhillsuganda.com to make updates to existing reservations.
Yes, cycling can be a dangerous activity and we want you to clearly understand these risks and what responsibility each involved party has regarding your rental. You are also required to sign a print copy of this or similar document when picking up the bike.
No. Dark Hills Uganda does not currently offer insurance on rented bikes and equipment.
The renter is held responsible for rental bikes and equipment from the time it is released to the renter’s custody until the time it is checked back in. To avoid additional fees, make sure to always care for and protect your rented equipment as if it were your own. It should be returned in essentially the same condition as it left.
We value your privacy as much as we value your business. Under no circumstance do we provide unnecessary access to your personal or transaction information (except as required by law). All credit card transactions are conducted via a secure encrypted connection and we do not store your credit card information. For complete details please refer to our privacy policy.